Scenarios Description Swinlanes
A holistic visualization of the activities of multiple actors in a flow of events
• It can benefit any project where several processes or actors have to come together to shape the outcome of the same flow of events
• Multiple scenario description swimlanes should be created from user research, each focused on its own specific story with the following elements:
- Storyboard lane
Captures the events in a user story using comics, photographs, illustrations, or sketches
- User Experience lane
This is a flowchart depicting the story with more detail and insight into the process of the user experience.
- Business Process lane
This is the business logic providing the required processes that facilitates the steps of the user experience
- Tools and Systems lane
Back-end technology that is involved to support user actions and business goals.
• The method visually connects an overarching user story with problems being solved at both a macro perspective and detailed micro view.